Butlr.ai app is your teams new comrade for delivering exceptional guest service. Our easy-to-use app empowers your staff to manage guest requests more efficiently, minimising phone calls and trips to reception.
With our adaptive and customisable setup, you can optimise your hotels resources and enhance guest experiences with quick and responsive service. Your staff can attend to guest requests and queries instantaneously and escalate them to managers or executives in a structured manner for better management.
Your staff can receive requests and update their real-time status on the app. Our real time request tracker and escalation feature enables managers to efficiently track request status live from anywhere.
With the Butlr.ai staff app, your team can take requests on the go and place orders or make requests on your guests behalf from anywhere in the property. Say goodbye to being tied to a computer - manage your hotels activity and interact with guests from the convenience of your phone.
Features:
- Real-time notifications for incoming requests
- Request tracking with filters by type and status
- Order and request management from your phone, including bookings, issues, housekeeping, amenities, room service, and more
- Request escalation to managers or executives
- Order placing on behalf of the guests
- Real-time survey feedback from guests